Terms & Conditions

Effective Date: July 1 , 2026

These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing our website, creating an account, or placing an order, you agree to these Terms together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and other policies referenced on the website.

If you do not agree with these Terms, please do not use the website.

1. Website Use

You may use our website only for lawful purposes.

You agree not to:

• Violate applicable laws or regulations
• Attempt unauthorized access to our systems
• Interfere with website security or functionality
• Introduce malicious code or harmful software
• Use automated methods to collect website information without authorization
• Submit fraudulent or misleading information
• Impersonate another person or organization
• Abuse promotions, refunds, returns, or customer service processes
• Use website content for unauthorized commercial purposes

We may restrict access to the website where reasonably necessary to protect our customers, systems, business, or legal rights.

2. Product Information

We make reasonable efforts to provide accurate information regarding products, including descriptions, dimensions, materials, colors, sizes, features, and images.

Actual product colors may vary depending on your device or display settings.

Manufacturing, material, texture, and finish variations may occur and do not necessarily constitute a product defect.

3. Fit and Product Recommendations

Product descriptions, size guides, fit information, recommendations, and similar tools are provided to assist customers with product selection.

Fit recommendations are not guaranteed to produce a particular result for every customer.

Information concerning foot comfort, arch support, alignment, or related product characteristics is provided for general product-information purposes and is not a substitute for medical advice.

If you have a medical condition or specific health concern, consult an appropriately qualified healthcare professional.

4. Product Safety

Customers are responsible for following product instructions, care instructions, warnings, and recommended use.

Products should only be used for their intended purpose.

Failure to follow applicable instructions may affect product performance, safety, and warranty eligibility.

5. Product Availability

Product availability may change without notice.

We may:

• Limit quantities
• Discontinue products
• Modify product specifications
• Correct product information
• Restrict products to certain destinations

A product shown as available is not a guarantee that it will remain available until an order is completed.

6. Pricing

Prices displayed on the website may change before an order is submitted.

We make reasonable efforts to maintain accurate pricing information.

If a material pricing or product-information error affects an order, we may contact you before fulfillment or cancel the affected order and issue an appropriate refund.

Applicable taxes and shipping charges may be added during checkout.

7. Orders and Acceptance

When you submit an order, you are requesting to purchase the selected products.

An order confirmation confirms receipt of the order request but does not necessarily constitute final acceptance.

We may refuse, limit, or cancel an order when reasonably necessary, including due to:

• Product availability
• Pricing errors
• Payment problems
• Suspected fraud
• Unusual purchasing activity
• Unauthorized resale
• Shipping restrictions
• Violation of these Terms

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

8. Payment

You must provide valid payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

Payment may be processed through third-party payment providers.

We are not responsible for delays resulting from payment authorization, verification, or security procedures controlled by third-party payment providers.

9. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly stated.

Products may ship separately and may arrive at different times.

10. Returns and Exchanges

Returns, exchanges, refunds, and defective-product claims are governed by our Returns & Exchanges Policy.

Nothing in these Terms is intended to limit consumer rights that cannot legally be waived.

11. Warranty

Certain products may be covered by a limited manufacturer’s warranty or product warranty.

Where applicable, the warranty may establish specific coverage periods, exclusions, eligibility requirements, and available remedies.

Unless otherwise stated or required by law, warranties may not cover damage caused by misuse, improper care, unauthorized modification, accidents, ordinary wear, or use outside the intended purpose.

12. Intellectual Property

The website and its content may include:

• Logos
• Trademarks
• Product names
• Product photographs
• Text
• Graphics
• Videos
• Designs
• Software
• Page layouts
• Other proprietary materials

These materials are owned by or licensed to us and are protected by applicable intellectual property laws.

You may access website content for personal, non-commercial use in connection with using the website and purchasing products.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without authorization.

13. Reviews and User Content

If you submit a review, photograph, video, comment, testimonial, or other content, you represent that you have the right to submit that content.

You should not submit confidential information or information belonging to another person without authorization.

To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content in connection with our business and services.

We may remove content that violates applicable law or these Terms.

14. Promotions and Discount Codes

Promotions, discount codes, loyalty benefits, bundles, and other offers may have additional terms.

Unless otherwise stated:

• Promotional codes cannot be combined
• Offers may have expiration dates
• Certain products may be excluded
• Offers may be subject to product availability
• Promotional discounts are not transferable
• Promotional discounts have no cash value unless required by law

If a promotional item is returned, the value of the promotion may be considered when calculating the applicable refund.

Specific promotional terms will control if they conflict with these general Terms.

15. Loyalty Programs

If we offer a loyalty or rewards program, participation may be subject to additional program terms.

We may modify, suspend, or terminate a loyalty program where permitted by applicable law.

Any points, credits, or rewards may be subject to expiration, eligibility, and redemption restrictions disclosed in the applicable program terms.

16. Third-Party Services

We may use third-party providers for:

• Payment processing
• Shipping
• Analytics
• Advertising
• Customer service
• Reviews
• Fraud prevention
• Website functionality

Third-party providers may have separate terms and privacy policies.

17. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience.

We do not necessarily endorse or control third-party websites and are not responsible for their content, availability, or privacy practices.

18. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available
• The website will operate without interruption
• Website information will always be completely error-free
• Product information will always be current
• Technical problems will never occur

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through the website.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

21. Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected.

22. Governing Law

These Terms will be interpreted according to applicable law, subject to mandatory consumer protection laws that may apply to your transaction or place of residence.

Nothing in this section is intended to waive rights that cannot legally be waived.

23. Dispute Resolution

If a dispute arises concerning an order, product, service, or use of the website, we encourage customers to contact customer service first so that the matter can be reviewed and resolved where reasonably possible.

Nothing in these Terms prevents a consumer from exercising rights or remedies that cannot legally be waived.

Any formal dispute-resolution provision applicable to a particular transaction will be interpreted subject to applicable federal and state law.

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

25. No Waiver

Our failure to enforce any provision of these Terms does not constitute a permanent waiver of that provision or any other right.

26. Changes to These Terms

We may update these Terms when our website, products, services, business practices, or legal requirements change.

The revised Terms will be posted with an updated Effective Date.

Unless otherwise required by law, changes will apply prospectively.

27. Entire Agreement

These Terms, together with the policies expressly incorporated into them, constitute the applicable agreement concerning your use of the website and online purchasing services.

Additional terms displayed for specific products, promotions, services, or transactions may also apply to those purchases.

28. Contact

For questions concerning these Terms, products, orders, shipping, returns, or other customer service matters, please use the customer service contact information published on our website.

Last Updated: July 1 , 2026