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Free U.S. Ground Shipping on All Orders

Effective Date: July 1 , 2026

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Shipping options and delivery estimates may vary depending on the destination, product availability, order size, shipping method, and carrier.

1. Shipping Destinations

Our online store primarily serves customers within the United States.

Available destinations may vary by product and shipping method.

Certain remote locations, territories, military addresses, international destinations, or other restricted locations may have limited shipping options.

Available shipping methods and applicable charges will be displayed during checkout.

2. Order Processing

Orders generally require processing before they are transferred to a carrier.

Most orders are processed during regular business days.

Orders placed after the applicable daily processing cutoff, on weekends, or on holidays may begin processing on the next business day.

Processing time may vary depending on:

  • Product availability
  • Warehouse location
  • Order volume
  • Seasonal demand
  • Product type
  • Payment verification
  • Special handling requirements
3. Standard Shipping

Standard shipping is generally the default delivery option for eligible U.S. orders.

Estimated delivery generally takes approximately 1–3 business days after shipment, depending on destination and carrier conditions.

Delivery estimates are not guaranteed delivery dates unless specifically stated otherwise.

4. Expedited Shipping

Where available, expedited shipping may be offered during checkout.

Expedited shipping generally provides a shorter transit period than standard shipping, but processing time before shipment may still apply.

Carrier delays, weather, transportation disruptions, and other circumstances outside our reasonable control may affect the estimated delivery date.

5. Shipping Charges

Shipping charges depend on:

  • Destination
  • Order value
  • Package size and weight
  • Shipping method
  • Promotional offers
  • Other applicable logistical factors

The applicable shipping charge will be displayed at checkout before the order is finalized.

If a free-shipping offer applies, the terms and eligibility requirements of that offer will be displayed when the offer is presented.

6. Multiple Shipments

Items from the same order may ship separately.

This can occur when products are fulfilled from different facilities or require different shipping methods.

Separate tracking numbers may be provided.

7. Tracking Information

Tracking information is generally provided after the order has been transferred to the shipping carrier.

Tracking information may take some time to become active after the carrier receives the package.

If tracking information does not update within a reasonable period, please contact customer service.

8. Shipping Address

Customers are responsible for entering an accurate and complete shipping address.

Once an order has entered the fulfillment or shipping process, address changes may not be possible.

Additional charges caused by an incorrect or incomplete address may be the customer’s responsibility.

9. Order Cancellation

If you need to cancel an order, contact customer service as soon as possible after placing it.

Cancellation requests are not guaranteed because orders may enter processing shortly after submission.

If an order has already been processed or shipped, it may need to be handled under our Returns & Exchanges Policy.

10. Delivery Delays

Estimated delivery times may be affected by:

  • Severe weather
  • Carrier delays
  • Transportation disruptions
  • Natural disasters
  • Seasonal shipping volume
  • Warehouse delays
  • Incorrect address information
  • Customs procedures
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist with delivery issues but cannot guarantee carrier delivery dates unless expressly stated.

11. Lost Packages

If tracking shows that a package was delivered but cannot be located, please check the delivery area and contact the carrier where appropriate.

We will reasonably assist with delivery investigations.

12. Damaged Packages

If a package arrives visibly damaged, please retain the shipping materials and document the condition of the package and product.

Photographs may be requested to assist with the review or carrier claim.

If the product is confirmed to have been damaged during shipment, we will determine the appropriate remedy based on the circumstances.

13. International Orders

International shipping may be available for selected destinations.

Shipping charges, estimated delivery times, duties, taxes, customs fees, and other applicable costs may vary by destination.

Unless otherwise stated at checkout, the recipient may be responsible for duties, taxes, customs charges, or other fees imposed by the destination country.

International delivery times are estimates and may be affected by customs processing.

14. PO Boxes and Restricted Addresses

Certain carriers or shipping services may not deliver to PO Boxes, military addresses, remote destinations, or other restricted locations.

Where a shipping method is unavailable for a particular address, an alternative option may be displayed during checkout.

15. Business and Bulk Orders

Large-volume or commercial orders may require special shipping arrangements.

Shipping terms and delivery arrangements for such orders may differ from standard consumer orders.

Customers requiring special delivery coordination should contact customer service before placing a large or commercial order.

16. Shipping Policy Changes

We may update this Shipping Policy to reflect changes in our fulfillment operations, carriers, shipping services, products, or applicable legal requirements.

The current version published on our website applies to future orders unless otherwise required by law.

Last Updated: July 1 , 2026

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